Area 4 – Eco Cubes – Ella

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Making Your Stay Comfortable & Secure

Hotel Policies – Area 4 Eco Cubes

Last Updated: 08/10/2025

We are committed to providing a safe, comfortable, and enjoyable stay for all our guests. Please take a moment to review our hotel policies. By booking with us, you agree to the following terms:

1. Booking & Reservation Policy

  • Reservations are subject to availability at the time of booking.

  • A valid name, contact information, and payment details are required to confirm a booking.

  • Special requests are subject to availability and cannot be guaranteed.

  • 2. Cancellation & Refund Policy

  • Cancellations made 7 days or more before check-in are eligible for a full refund.

  • Cancellations within 7 days of check-in will be charged one night’s stay.

  • No-shows will be charged the full booking amount.

  • Refunds will be processed within 7–10 business days to the original payment method.

  • 3. Check-In / Check-Out Policy

  • Check-in: From 2:00 PM

  • Check-out: By 11:00 AM

  • Early check-in and late check-out are subject to availability and may incur additional fees.

  • A valid government-issued ID is required at check-in.

  • 4. Payment Policy

  • We accept:

    • Credit/Debit Cards (Visa, MasterCard, American Express)

    • Bank Transfers

    • Cash (local currency)

  • A 50%  deposit is required at booking; the balance is due at check-in.

  • 5. Children & Extra Bed Policy

  • Children under 5 years stays free when using existing bedding.

  • Extra beds and cots are available on request (subject to availability and additional charges).

  • Maximum of 2 extra beds per room.

  • 6. Pets Policy

  • Pets are not allowed on the premises. (If allowed, adjust policy to include conditions and fees.)

  • 7. Smoking Policy

  • Smoking is prohibited in all rooms and indoor areas.

  • Designated outdoor smoking areas are provided.

  • A cleaning fee of 1000 will be charged for violations.

  • 8. Privacy Policy (GDPR Compliant)

  • We respect your privacy and are committed to protecting your personal data.

  • Personal information is collected only for booking, communication, and service purposes.

  • Data is handled in compliance with GDPR and local regulations.

  • We do not sell or rent your data.

  • You may request access, correction, or deletion of your data at any time by emailing info@triarea4leisure.com.

  • 9. Guest Conduct & Safety Policy

  • Guests are expected to treat staff, other guests, and property respectfully.

  • Loud noise, illegal activities, or disruptive behavior may result in eviction without refund.

  • Safety rules and emergency procedures must be followed at all times.

  • 10. Damage & Liability Policy

  • Guests are responsible for any damage caused to property or furnishings during their stay.

  • Repair or replacement costs will be charged to the guest’s payment method.

  • We are not responsible for loss or theft of personal belongings.

  • Contact Information

If you have any questions regarding these policies, please contact us:

Area 4 Eco Cubes
Email: info@triarea4leisure.com
Website: area4ecocubes.com

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